Customer Service
Customer Service

RECYCLING

Our packaging has been carefully selected with the planet in mind. At Baby Batiks we strive to use minimal packaging- help us further by recycling. Look out for our blog around upcycle ideas, so you can feel good on the inside, and look good on the outside too!

DELIVERY & SHIPPING

  • Special low rate of £2.00 P&P to anywhere in the UK, 3-5 working day delivery
  • £9.99 P&P global delivery, up to 10 working day delivery
  • Express Delivery £7, 1-3 working day delivery, UK only

RETURNS & EXCHANGES

You have 14 days to return or exchange an item for a different colour or size, if it’s the same price or less. We’ll give you a full refund within 30 days (or refund any difference, in the case of exchanges) by the same method you used to pay.

Please note that items bought online cannot be refunded or exchanged in any of our pop-up stores. Please ensure that all items are returned clean, unworn and have all of their tags and original packaging. For hygiene reasons baby knickers and swimwear cannot be returned or exchanged.

Naturally any faulty items can be returned. Any non-faulty items that are not in a condition suitable for resale (i.e. used, washed, soiled or damaged), will not be refunded and will be sent back to you.

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